TP-002 Fex Bonsai Plant

Once payment is confirmed, orders are typically delivered within 3 to 5 working days. In cases where items are arranged from an external warehouse, delivery may take 15 to 20 working days. Customers will be informed in advance in case of any delay.

For order updates, delivery status, or any related assistance, customers may call or WhatsApp 0326-8480000 during business hours (10:00 AM to 8 PM, Monday to Saturday).

All goods sold by WILDSTONE.PK are non-refundable.

Changes and exchanges are available only within 24 hours of delivery. In case of extra damage or defects, the product may be replaced, subject to the following conditions:

The product must be unopened, with original tags, user manual, warranty cards, freebies, and accessories.

The product must be returned in the original, undamaged manufacturer packaging. Do not put tape or stickers on the manufacturer’s box.

Customer is responsible for shipping costs in case of replacement.

Please record an unboxing video upon delivery. This is required as proof in case the product is damaged.

To complete your change or replacement, a receipt or proof of purchase is required.

Products cannot be exchanged or replaced due to a “change of mind.”